To view and manage your account options:
- Go to the Xmarks home page and login.
- Click “My Account” at the top of the page.
- Support Tickets
- Manage Account
- Change Password
- Change Email Options
- Change Bookmark Contribution
- Profile Page
- Delete Account
Have a question, problem, or suggestion? Search our FAQs and submit a new support request. Please note that premium members are given the highest priority.
Click “View My Support Ticket” to display your account information and support request. Here you can view your Xmarks email address, your Premium status (with an option to extend) and whether you account is set for auto-renewal. You new, pending and resolved tickets are also listed here. Click “View” to display your ticket and select “Add comment” to reply.
Click “Open A Support Ticket” to submit a question, problem or suggestion to the Xmarks support team. Follow the steps given to find answers, ask us questions, report issues to us, or send us feedback. We will do our best to respond to you as quickly as possible. Questions from Xmarks Premium members are answered first. If you are not yet an Xmarks Premium member, and you require faster response times and in-depth support needs, please sign up for an Xmarks Premium membership.
- View your username and premium date.
- View and edit your email, name, country, zip and about me for your profile page.
- Resend an email validation.
Change your password here. Simply enter your new password in the text field > click “Change Password”.
We may occasionally send you email with updates about the service. Enable or disable your email options here.
We respect your privacy! Xmarks uses only anonymous, aggregated bookmark data, so your private bookmarks are safe. You can also choose here to prevent your bookmarks from being used in any fashion.
Your profile page displays all your public activity on Xmarks. All reviews and ratings are noted here.
Should you delete your account, Xmarks will no longer be able to synchronize your bookmarks between computers. Once your account has been deleted, it cannot be restored. If you are having difficulty synchronizing, be advised that deleting and recreating your account is unlikely to help. Instead, please take a look at our documentation or visit our user forum. Please note also that deleted usernames are no longer available. You will not be permitted to delete your account and create a new account with the same username.
If you still wish to delete your account, click “Delete Account” and follow the steps to permanently remove your account.
Changing Your Account Email
No need to delete your account and start over; it’s easy to switch the email address associated with your Xmarks account.
To change your email option for your Xmarks account:
- Go to Account Settings.
- Under “Account Options” enter your desired email into the “Email:*” field.
- Click “Update Account”.
- Bookmark Manager Basics
- Premium Features
- Chrome Troubleshooting
- Disabling a Proxy Server
- Duplicate Bookmarks
- Forgotten Password
- Internet Explorer Troubleshooting
- Password Manager
- Sending Us Your Log File
- Uninstalling and Deleting